Is CustomEssayWriter Legit?

Is is a legit service. There is a large selection of different writing services that claim that they can cope with almost any paper you might need. Custom Essay Writer is a writing service that says that they do have a team of experts who can handle your writing tasks and their experience and dozens of testimonials can prove that. So we decided to conduct our research to find out if they are as good as they claim.
Rating: 4/5

Paper Quality

We wanted to see if delivers quality academic papers for the students of all levels. That is why we decided to check the writing samples first. That is why we have sent them a request for samples via email. In a day we have got three incomplete papers. First was the page from an essay, the second a couple of pages from coursework, and the third was a part of the biology dissertation chapter. The quality of all three papers was okay, but we have found issues in formatting. We decided to place a real order to form the full view (by the way it was quite expensive to get three pages essay on art history).

We have got our paper in time, but the formatting was still terrible, we also managed to find several mistakes and asked for the revision. In a day we have got a paper, but it still contained errors.
Rating: 2/5

Pricing Model and Payment Options

According to, this company offers the price worth the service provided. The cost depends on three main factors: deadline, the paper’s academic level, and a number of pages. Before placing an order you should remember that they calculate a price based on 250 words per page, so if you need more, you need order more pages. Papers are not affordable. Prices are higher than average on the market, but for the outstanding quality, it is okay. So, for example, for an urgent assignment paper of the Master’s level, you will pay £43.40 per page.

As for payment options they are also accepting PayPal. There is no direct checkout and Skrill are available on the website.
Rating: 2/5

Newcomers’ Discounts and Loyalty Program

It is great that this service provides 15% off for each new order under the system. However, they don’t have any loyalty programs and discounts for bulk orders. This is a huge minus. Maybe they have not published it so you may try to contact their support and find out.

We couldn’t find any other discounts, referral, or loyalty programs, except for 15% off on your first order.

Academic Writing Services Offered

On their home page, you can find the services they are offering. There is not much of them, but usually, these papers listed are the most requested by the students. You can order coursework, dissertation, essay, and assignment writing from them. However, if you click on ’Buy a dissertation’ or ’Write my essay’ you won’t be able to find detailed service descriptions, which is a kind of disappointment. Unfortunately, there are no downloadable samples on the website, so you cannot check the quality of the papers they deliver.
Rating: 4/5

Customer Care and Support

We have contacted their support and asked about discounts and loyalty programs. We waited for several minutes until the agent provided us with the coupon code for new customers. He also said if we need more cuts, we can contact them anytime, and maybe they will have something special for us. The agent was polite and caring.

Their support works 24/7 which is important, and available via chat, email, and phone.
Rating: 5/5

Website Usability

The website of is nice looking; it has a little bit old fashioned design with numerous glitches and issues with the layout. It seems to be unprofessional. However, it works fast and loads everything in a second which is a big plus.

What Students Say

“I have found this website on the internet and decided to order an essay from them. The quality of the paper was below average: a lot of grammar and punctuation errors. Asked for the refund but they refused to give one.”Kelly S.

“Tried this service about a month ago when needed coursework. Terrible customer support and plagiarized paper – this is all I can say about my experience with Thanks a lot.”Jackson F.


We were not able to find any extra features or free services with each order on their website; moreover, their service list is limited. The overall quality of papers is average, and support is not fast. However, if you don’t want to get super papers and do have a budget, you may give them a try.

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